Terms of Service

Welcome to Art by Sam!

This Terms of Service Agreement ("Agreement") governs your access to and use of the Art by Sam website, mobile application, and all related services (collectively, the "Service").

Please read this Agreement carefully before accessing or using the Service. By accessing or using the Service, you agree to be bound by this Agreement. If you disagree with any part of the Agreement, you may not access or use the Service.

1. Intellectual Property

The Service and its content, including but not limited to text, graphics, logos, images, and software, are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, transmit, display, perform, publish, or create derivative works from any part of the Service without our express written permission.

2. Disclaimer

The Service is provided "as is" and "as available" without warranty of any kind, express or implied.

3. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any damages arising out of or in connection with your use of the Service, including but not limited to direct, indirect, incidental, consequential, and punitive damages.

4. Governing Law

This Agreement will be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of laws provisions.

5. Dispute Resolution

Any dispute arising out of or relating to this Agreement will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

6. Amendments

We may amend this Agreement at any time by posting the amended terms on the Service. Your continued use of the Service after the posting of the amended terms constitutes your acceptance of the amended terms.

7. Contact Us

If you have any questions about this Agreement, please contact us at buyartbysam@gmail.com.

Last Updated: 10/07/2024

Shipping and Return Policy

Thank you for shopping with Buy Art by Sam!

This Shipping and Return Policy outlines our policies regarding the shipment and return of items purchased through our website.

1. Shipping

  • Shipping Rates: Shipping rates are calculated based on the weight and destination of your order. You can view the estimated shipping cost during checkout.

  • Shipping Time: Orders are typically processed and shipped within 5 business days.

  • Shipping Carriers: We use USPS, UPS to deliver your orders.

  • Tracking Information: You will receive a tracking number via email once your order has been shipped. You can use this number to track your package's progress.

  • International Shipping: We currently offer international shipping on request. Please contact us with inquiries.

2. Returns

  • Return Eligibility: Items purchased from Buy Art by Sam are eligible for a return within 10 days of delivery.

  • Return Conditions: Items must be returned in the same condition as when received.

  • Return Process:

    • Contact our customer service team at buyartbysam@gmail.com to request a return.

    • You will receive a return shipping label via email.

    • Package the item securely and attach the return label.

    • Drop off the package at an eligible USPS or UPS location.

  • Refund: Once we receive your returned item, we will issue a refund to your original payment method. The refund will be processed within 10 business days.

  • Shipping Costs: You are responsible for the return shipping costs unless the return is due to a mistake on our part.

3. Contact Us

If you have any questions regarding our Shipping and Return Policy, please contact our customer service team at buyartbysam@gmail.com.

Last Updated: 10/07/2024